User Tutorials

Table of Contents

  1. How to navigate through your Control Panel (cPanel)
  2. How to setup your email client
  3. How to setup your FTP client
  4. How to login to the billing & support area
  5. How to transfer a domain name to SFO.com
  6. How to set up Drupal
  7. How to set up Wordpress

1. How to navigate through your Control Panel:
SFO.com recommends FireFox for Windows & Linux and Safari for Mac

The following are tutorials on how to manage different aspects of your domain in the control panel. These tutorials only apply to individuals that are hosting a domain with us. If you are interested in hosting a domain with us, please visit the area on our website where you can signup for new service.

2. How to setup your email client:
SFO.com recommends Thunderbird for Windows & Linux and Opera for Mac

Please note the following settings while going through the tutorials:
Outgoing (SMTP) and incoming (POP3 or IMAP) servers should both be set to mail.yourdomain.com where yourdomain.com is the domain name you are hosting with us. Your username will always be your entire email address (i.e. email@yourdomain.com). With some older email clients, you may need to replace the “@” sign with the “+” sign in the username field only (i.e. email+yourdomain.com).

3. How to setup your FTP Client:
SFO.com recommends FileZIlla for Windows, Linux & Mac

Please note the following settings while going through the tutorials:
The host, hostname or FTP host should always be set to ftp.yourdomain.com where yourdomain.com is the domain name you are hosting with us. Your username and password should be set to the same username and password you received when you 1st setup your domain account (see How to log into cPanel), or any alternate FTP account that you may have manually created (see How to create FTP accounts).

4. How to navigate through the billing & support interface:

Please note that the billing & support area for SFO.com customers can be found at http://www.sfo.com/billing

5. How to point (transfer) an existing domain hosted elsewhere to SFO.COM:

The following tutorials (listed by registrar, alphabetically) describe how to change your name server definitions for a domain that exist with another hosting company. Please be advised that changing name servers may result in downtime if not done correctly. Following the tutorials below will result in your domain name pointing to SFO.com. In order for your domain to be “active” you will need to setup a hosting account with us if you do not have one already.

Please also be advised that in the following tutorials, when you are asked to enter the correct DNS settings, you need to enter the following:

Primary Name Server: NS1.SFO.COM
Secondary Name Server: NS2.SFO.COM

6. How to set up Drupal  :

The following tutorials discuss on how to install Drupal from fantastico and  also describes on  accessing some of it features.

7. How to set up Wordpress :

The following tutorials discuss on how to install Wordpress and  also describes on  accessing some of it features